All goods purchased from OUR GALLERIE come with a guarantee that cannot be
excluded under the Australian Consumer Law. You are entitled to a replacement or
refund for a major failure and for compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods replaced if the goods fail to be
of acceptable quality.

The goods will not be of acceptable quality if such goods:

(a) are not fit for all the purposes for which goods of that kind are commonly
supplied; (b) are not acceptable in appearance and finish; (c) have defects; (d) are
unsafe; or (e) are not durable.

Subject to any rights you may have under the non-excludable guarantees under the
Australian Consumer Law, we may impose fees payable by you in relation to any
repair/service not covered by the guarantees under the Australian Consumer Law or
the our 2 year limited warranty.

Our 2 year limited warranty excludes, to the extent permitted by law, damage due to
ordinary wear and tear, misuse, accident, abuse, alteration, substitution, improper
repair or warranty service performed by someone other than us or our authorised
repairers, theft, disappearance, loss (including lost stones) or any other type of use
causing deterioration.

To the extent permitted by law (including Australian Consumer Law), OUR
GALLERIE reserves the sole right to judge whether an item of jewellery has been
subject to ordinary wear and tear.

When goods are repaired under the original contractual warranty term, only the
remaining term of the original contractual warranty will continue to apply.